{"id":23451,"date":"2024-08-29T16:51:51","date_gmt":"2024-08-29T16:51:51","guid":{"rendered":"https:\/\/cpacademy.ma\/?page_id=23451"},"modified":"2024-08-30T18:15:02","modified_gmt":"2024-08-30T18:15:02","slug":"formulaire-de-reclamation","status":"publish","type":"page","link":"https:\/\/cpacademy.ma\/ar\/formulaire-de-reclamation\/","title":{"rendered":"Formulaire de r\u00e9clamation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23451\" class=\"elementor elementor-23451\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a153e29 e-flex e-con-boxed e-con e-parent\" data-id=\"3a153e29\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-511fca3d elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"511fca3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nouveau formulaire\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"23451\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"511fca3d\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom et pr\u00e9nom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tadresse e-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[message]\" id=\"form-field-message\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"e-mail\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_5537ab1 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_5537ab1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNum\u00e9ro de t\u00e9l\u00e9phone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_5537ab1]\" id=\"form-field-field_5537ab1\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"num\u00e9ro de t\u00e9l\u00e9phone\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-email elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tObjet de la r\u00e9clamation :\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Probl\u00e8me technique\" id=\"form-field-email-0\" name=\"form_fields[email][]\"> <label for=\"form-field-email-0\">Probl\u00e8me technique<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Probl\u00e8me de facturation\" id=\"form-field-email-1\" name=\"form_fields[email][]\"> <label for=\"form-field-email-1\">Probl\u00e8me de facturation<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Contenu du cours\" id=\"form-field-email-2\" name=\"form_fields[email][]\"> <label for=\"form-field-email-2\">Contenu du cours<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Service client\" id=\"form-field-email-3\" name=\"form_fields[email][]\"> <label for=\"form-field-email-3\">Service client<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Autre (veuillez pr\u00e9ciser)\" id=\"form-field-email-4\" name=\"form_fields[email][]\"> <label for=\"form-field-email-4\">Autre (veuillez pr\u00e9ciser)<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_400a3f8 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_400a3f8]\" id=\"form-field-field_400a3f8\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_2c321b9 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2c321b9\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDate de l'incident :\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_2c321b9]\" id=\"form-field-field_2c321b9\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"dd\/mm\/yyyy\" required=\"required\" aria-required=\"true\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_c16c735 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_c16c735\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescription d\u00e9taill\u00e9e de la r\u00e9clamation :\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_c16c735]\" id=\"form-field-field_c16c735\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Veuillez fournir autant de d\u00e9tails que possible pour nous aider \u00e0 comprendre votre r\u00e9clamation.\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_d3a8107 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d3a8107\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDocuments \u00e0 l'appui :(capture d'\u00e9cran si applicable)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_d3a8107][]\" id=\"form-field-field_d3a8107\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" multiple=\"multiple\" data-maxsize=\"8\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_2963b03 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2963b03\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPolitique de Confidentialit\u00e9 :\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Je consens \u00e0 ce que mes informations soient utilis\u00e9es uniquement pour traiter cette r\u00e9clamation conform\u00e9ment \u00e0 la politique de confidentialit\u00e9.\" id=\"form-field-field_2963b03-0\" name=\"form_fields[field_2963b03]\"> <label for=\"form-field-field_2963b03-0\">Je consens \u00e0 ce que mes informations soient utilis\u00e9es uniquement pour traiter cette r\u00e9clamation conform\u00e9ment \u00e0 la politique de confidentialit\u00e9.<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23451","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cpacademy.ma\/ar\/wp-json\/wp\/v2\/pages\/23451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cpacademy.ma\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cpacademy.ma\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cpacademy.ma\/ar\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/cpacademy.ma\/ar\/wp-json\/wp\/v2\/comments?post=23451"}],"version-history":[{"count":4,"href":"https:\/\/cpacademy.ma\/ar\/wp-json\/wp\/v2\/pages\/23451\/revisions"}],"predecessor-version":[{"id":23495,"href":"https:\/\/cpacademy.ma\/ar\/wp-json\/wp\/v2\/pages\/23451\/revisions\/23495"}],"wp:attachment":[{"href":"https:\/\/cpacademy.ma\/ar\/wp-json\/wp\/v2\/media?parent=23451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}